Commercial Parking Lots: Enhancing Design and Customer Experience

Katie Thompson
Last Updated: January 10, 2024

As a business owner, you know that parking is a crucial aspect of your commercial property. It is often the first point of contact for customers and can impact their overall experience. However, developing a commercial parking lot is a complex task, especially when it comes to creating user-friendly parking lot designs that complies with municipal regulations. In this article, we will discuss the importance of commercial parking lot designs and how they can enhance efficiency and customer experience.

Why Are Commercial Parking Lot Designs Important?

Commercial parking solutions refer to the various strategies and technologies used to manage and maintain a commercial parking lot. These solutions are essential for businesses of all sizes, as they can impact the overall success of a business.

Efficient Use of Space

One of the main benefits of commercial parking solutions is the efficient use of space. It is important to understand how customers will interact with your business and understand what pain points may exist for your customers (i.e. lack of parking, narrow turning radius or 90-degree parking stalls). High maintenance parking lots (i.e. vegetation that requires regular watering and pruning) will also impact your bottom line and the higher costs will often be passed to the customer. With the right parking lot design strategies and technologies, you can maximize the number of parking spots available, ensuring that your customers have a place to park when they visit your business.

This is especially important for businesses located in busy areas, where parking is limited. By utilizing commercial parking solutions, you can make the most out of your parking lot and accommodate more customers.

Parking Lot located Downtown, Edmonton

Improved Customer Experience

A well-managed and maintained parking lot can enhance the overall customer experience. Customers appreciate a hassle-free parking experience, and by implementing commercial parking solutions, you can provide just that.

From well-lit parking lots to proper drainage and efficient traffic flow, these solutions can make a significant impact on how customers perceive your business. A positive parking experience can also lead to repeat business and positive word-of-mouth recommendations.

Cost Savings

Commercial parking solutions can also lead to cost savings for businesses. For example, solar parking lots utilize solar panels to generate electricity, reducing the need for traditional lighting and lowering energy costs.

Additionally, efficient traffic flow and flexible parking space utilization can also save businesses money over the long term. By avoiding congestion and maximizing flex space, businesses can avoid costly parking lot expansions or renovations.

Commercial Parking Lot Design Elements

There are various types of commercial parking design elements available, each with its own benefits and advantages. The most common design elements include:

Parking Lot Lighting

Proper lighting is crucial for the safety and security of a commercial parking lot. If your parking lot lights are not functioning properly, it can lead to accidents and potential liability issues. By regularly repairing and maintaining your parking lot lights, you can ensure the safety of your customers and employees.

Parking Lot Striping

Parking lot striping involves painting clear and visible lines to designate parking spaces and traffic flow. This is essential for efficient space utilization and traffic flow, as well as ensuring compliance with regulations.

Drainage

When water collects on the surface of your asphalt, it not only creates problems for cars and pedestrians but also can actually damage your asphalt surface.  The parking lot design should factor in proper drainage systems to increase the longevity of your parking lot.   The slope, curbing and drain design will all promote proper drainage.

Solar Parking Lots

While less common, solar parking lots utilize solar panels to generate electricity, providing a sustainable and cost-effective lighting solution for commercial parking lots. These lots can also include electric vehicle charging stations, further promoting sustainability, and attracting environmentally conscious customers.

Parking Lot Maintenance

Regular maintenance of a commercial parking lot is crucial for its longevity and efficiency. This can include repairing potholes, resurfacing, and other damages, as well as regular cleaning, snow removal, applying salt or gravel and debris removal. Frost heaving is often unavoidable in our Alberta climate and must be factored into the overall maintenance costs. Furthermore, planting low maintenance native vegetation will help reduce overall maintenance costs and help keep an appealing aesthetic. 

How Can Commercial Parking Designs Enhance Efficiency and Customer Experience?

Now that we have discussed the importance and types of commercial parking solutions, let's explore how they can enhance efficiency and customer experience.

Efficient Traffic Flow

By utilizing parking lot striping and proper signage, commercial parking solutions can organize traffic flow in a parking lot. This can reduce congestion and wait times, making it easier for customers to find parking and enter and exit the lot. Wide parking turning radiuses and thick asphalt for oversized vehicles will allow for efficient deliveries of goods. 

Flexibility

Flexible parking spaces or shared parking with other businesses in the vicinity helps manage cost and parking overflow. Depending on the nature of your business, companies have created online booking systems in which employees have to book their parking spot while at work. Not only does this maximize parking usage, but your business will also have a better understanding of how people commute to work. The City of Edmonton has also been working towards promoting pedestrian friendly communities that reduce local residents’ dependence on vehicles to access local grocery stores, restaurants and coffee shops.

Improved Safety and Security

Proper lighting and regular maintenance can enhance the safety and security of a commercial parking lot. This can help prevent liability issues, as well as deter criminal activity.

Sustainability

As mentioned earlier, solar parking lots are a sustainable and cost-effective solution for commercial parking lots. By utilizing solar panels, businesses can reduce their carbon footprint and attract environmentally conscious customers.

Enhanced Customer Experience

A well-maintained and efficient parking lot can enhance the overall customer experience. Customers will appreciate a hassle-free parking experience by implementing a user-friendly parking lots design. User friendly parking lots remove your customer pain points and keep them returning to your establishment.

Parking Lot located Downtown, Edmonton

Commercial Parking Lot Design Solutions Near You

Commercial parking design solutions are essential for businesses of all sizes. They can enhance efficiency and customer experience, as well as lead to cost savings long term. By utilizing the right strategies and technologies, businesses can make the most out of their parking lots and provide a positive experience for their customers.

If you need commercial parking solutions, be sure to reach out to Bolson Engineering and Environmental Services. With the right civil engineering team in place, you can provide a positive parking experience for your customers.

About the author

With more than 12 years in human resources, Katie brings important process management skills to the table. Her direct experience with senior management in the construction industry helps her understand your engineering project goals. Her creative forward-thinking propels Bolson toward exciting new business opportunities.

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